Privacy Policy for Plug Software Limited (plug.dev)

At Plug Software Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website plug.dev ("Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

  1. Data Collection and Usage:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our Website, such as when you sign up for an account, submit a contact form, or engage in other activities. This may include your name, email address, and any additional information you provide to us.

1.2 Usage Data: We may automatically collect certain information about how you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use this information to analyze trends, administer the Website, and gather demographic information for aggregate use.

1.3 Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that are stored on your device and allow us to recognize your browser or device and remember certain information. You may choose to disable cookies through your browser settings, but please note that some features of the Website may not function properly without cookies.

  1. Use of Collected Data:

2.1 Provision of Services: We use the personal information we collect to provide and improve our services, respond to your inquiries, process transactions, and personalize your experience on our Website.

2.2 Communication: We may use your email address to send you updates, newsletters, promotional materials, and other communications related to our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us at [email protected].

2.3 Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to analyze the usage of our Website. Google Analytics uses cookies and other tracking technologies to collect and analyze information about your interactions with the Website. This information is used to evaluate and improve our services. For more information on how Google Analytics collects and processes data, please visit Google's Privacy Policy.

2.4 Payments: For payment processing, we use Stripe, a third-party payment gateway. When you make a payment on our Website, certain payment information (such as your credit card details) is collected and processed by Stripe. We do not store or have access to your payment information. Stripe's use of your personal information is governed by their Privacy Policy.

  1. Data Sharing and Disclosure:

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as hosting the Website (vercel.com), collecting social data (insightiq.ai), managing auth (cerk.com), emails (resend.com) and processing payments (stripe.com). These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

  1. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need to retain your personal information, we will securely delete or anonymize it.

  1. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we include a section for "childrens privacy" and also "changes to this privacy policy"